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Developing scalable HR analytics platforms for SMEs with data-driven strategies to empower smaller businesses

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  • Developing scalable HR analytics platforms for SMEs with data-driven strategies to empower smaller businesses

Kemisola Kasali 1, *, Gideon O. Toriola 2, Essien. Ndifreke Deborah 3, Titilope Akinyemi 4 and Richard Kofi Kyei 5

and Richard Kofi Kyei 5

1 College of Business, Health, and Human Services, Department of Management, Marketing, and Technology, University of Arkansas at Little Rock, USA.

2 College of Business, Department of Management, Northern Illinois University, DeKalb, Illinois, USA.

3 Department of Business Administration, The University of the Potomac, Washington D.C., USA.

4 J. Mack Robinson College of Business, Department of Business Administration, Georgia State University, Atlanta, Georgia, USA.

5 McDaniel College, Department of Graduate and Professional Studies, Westminster, Maryland, USA.

Review Article

World Journal of Advanced Research and Reviews, 2025, 27(02), 941-950

Article DOI: 10.30574/wjarr.2025.27.2.2930

DOI url: https://doi.org/10.30574/wjarr.2025.27.2.2930

Received on 29 June 2025; revised on 10 August 2025; accepted on 12 August 2025

Human resource management in small and medium-sized enterprises (SMEs) faces significant technological challenges in today's data-driven business environment. This study examines HR analytics adoption in U.S. SMEs, by identifying barriers such as limited capital, skills gaps, and inconsistent data practices. Despite these challenges, 50% of U.S. SMEs, approximately 3.2 million businesses, have adopted HR management software, which highlights a growing shift toward digital HR solutions. Through a systematic literature review and market analysis, the study evaluates scalable, cloud-based HR analytics solutions, which include performance tracking systems, employee engagement platforms, and predictive retention tools that enhance workforce management. The research analyzes various HR analytics tools, evaluates their effectiveness for SMEs, and explores how modular, cloud-based solutions enhance workforce management. Utilizing systematic literature review and market analysis, the study explores the impact of data-driven approaches on SME performance. Findings indicate that SMEs that utilize HR analytics experience up to 75% increase in employee engagement and 31% reduction in voluntary turnover. The study emphasizes the need for cost-effective analytics tools, robust information systems, effective change management initiatives, targeted upskilling programs, and strategic data governance frameworks to drive adoption. This research contributes valuable insights to help SMEs harness HR analytics and data-driven approaches, to enhance human resource management and organizational competitiveness in an increasingly technology-driven marketplace. 

HR Analytics; Small and Medium Enterprises (SMS); Data-Driven Decision Making; Cloud-Based HR Solutions; Human Resource Management

https://journalwjarr.com/sites/default/files/fulltext_pdf/WJARR-2025-2920.pdf

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Kemisola Kasali, Gideon O. Toriola, Essien. Ndifreke Deborah, Titilope Akinyemi and Richard Kofi Kyei. Developing scalable HR analytics platforms for SMEs with data-driven strategies to empower smaller businesses. World Journal of Advanced Research and Reviews, 2025, 27(02), 941-950. Article DOI: https://doi.org/10.30574/wjarr.2025.27.2.2930.

Copyright © 2025 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0

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