Effects of training and development on the performance of employees of non-governmental organizations in the northern region of Ghana

The quality of an organization's human resources is indispensable to its success. This insight has inspired many organizations to focus on enhancing the quality of their employees in order to increase productivity and efficiency. Training and development is one way for accomplishing this. The significance of training and development can only be appreciated if the direct impact on employee performance is understood. The purpose of the study was to investigate the effects of training and development on the performance of employees of Non-Governmental Organisations in the Northern region of Ghana and to produce verifiable evidence of the impact of employee training on performance. The study comprised a sample size of 150 respondents who were selected using simple random sampling techniques. Data collection was done through closed-ended questionnaire administered to the respondents. The data were analyzed using descriptive statistics, and the results were presented in tables. The study results found a significant relationship between training and development and employee performance, and that off-the-job training and development programs have mainly contributed to increasing performance and productivity of employees of Non-Governmental Organizations in the Northern region of Ghana. Furthermore, the study discovered that on-the-job training has little to no effect on employee performance. The study recommends that the leadership of Non-Governmental Organizations in Northern Ghana should establish off-the-job training models for their employees if they want to increase productivity and efficiency.