Managerial coaching skills to improve individual performance through empowerment and work engagement at employee of east java regional revenue agency, Indonesia

The aim of this research is to develop a framework conducted by Ribeiro N, Nguyen T, Duarte AP, de Oliveira RT, Faustino C.,2020 [1]. The research was conducted at the East Java Regional Revenue Agency with a population of 140 employees. Saturated samples are used so that all populations are included in the research sample. Data were collected using a questionnaire instrument with a 5-point Likert scale rating. The data analysis technique used is Structural Equation Modelling (SEM) using AMOS 24. The results show that managerial coaching skills have a significant effect on individual performance, empowerment and work engagement can affect individual performance, either directly or as a mediation between manager coaching skills and individual performance. This research enriches information/theory regarding the relationship between Managerial Coaching Skills and Individual Performance Improvement through Empowerment and Work Engagement and offers a new approach to the relationship between variables.